RUKSAG ships worldwide destinations. In order to obtain certain level of security for our buyer’s items are shipped with FedEx express courier service or Registered Airmail.
International deliveries are sent via FedEx and Registered Airmail with delivery confirmation. Registered airmail shipping method does include the tracking number.
Please allow 2 business days to process your orders.
FedEx express delivery
We are aware that exclusive and unique pieces require special attention. We deliver them with safe shipping using FedEx Express – “International Priority” services. It takes only 2-3 weeks for our products to be produced and delivered anywhere in the world, and all of the items are insured. Usually everything runs smoothly, but you never know and we are very sorry as we cannot affect any possible customs office holdups that may affect your delivery time. We are making an effort to dispatch all orders as soon as possible subject to product availability and clearance of payment.
Parcels will need to be signed for in person. In the event that no one is available to receive a Special Delivery item, FedEx Express Mail will leave a card with details so that you can either arrange another delivery date or to collect your parcel from your local FedEx office. Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer. We recommend that you check import duties and fees in your country.
Once your order and payment are received, you will be notified that your order has been shipped. You will also be provided with the tracking number. You can “track and trace” your order, anytime you like. Parcels will need to be signed for in person. In the event that no one is available to receive a Registered Delivery item, your country’s postal service should leave a card with details so you can either arrange another delivery date or collect your parcel from your local collections depot.